Tuesday 27th Oct, 2020

Upgrades underway to keep Melbourne trains exceeding punctuality and reliability targets

Metro Trains Melbourne is working to improve the reliability of the network to continue to record some of the highest ever punctuality and reliability targets.

Punctuality and reliability figures for June for Victoria’s public transport network saw all operators meet or beat their targets, continuing the run of above target figures.

While not as high as May, 95.7 per cent of metropolitan trains ran on time, and Metro Trains Melbourne delivered 99 per cent of scheduled services. These services included extra trains to manage social-distanced demand.

“This makes it easier for passengers to stagger travel times and physically distance while travelling for one of the four essential reasons to leave home,” said a Metro spokesperson.

With patronage levels low and fewer disruptions to the network due to crowding and delays due to people getting on and off services, Metro is hoping to ensure the months of above target figures continue.

“To ensure we’re delivering the best possible service, we invest $12 million in our network every week to maintain our infrastructure, trains and technology,” said the Metro spokesperson.

These works include efforts to minimise delays due to trespassing, emergency services requests, equipment faults, external power outages, infrastructure upgrades, and extreme weather. Maintenance has also been determined based on data from last year of where common faults occur to rectify issues before they cause a disruption to services. Critical components such as points, track circuits, and signals are of particular focus.

Yarra Trams has also been completing upgrade works during June to increase reliability. Infrastructure upgrades in St Kilda and renewed tram tracks on Spring and Nicholson Streets were completed during the month.

Yarra Trams delivered 98.5 per cent of services, equal to its target, and 93.1 per cent of services were on time, well above the 82 per cent target.

Regional services also met their targets of 96 per cent of scheduled services and 92 per cent of services on time. In June 93.3 per cent of regional trains were on time and V/Line delivered 97.5 per cent of scheduled services.

The Seymour line was the most reliable of the short distance lines, with the Geelong line being the most punctual, while the Shepparton line was the most reliable of the long distance lines, with the Swan Hill and Echuca line the most punctual. Services on the Albury line however were often delayed, with only 42.7 per cent of services delivered on time.

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