Passenger Rail, Market Sectors

Transport for NSW launches new platform Opal Connect

Transport for NSW this week launched what it calls Opal Connect, a new digital payments platform.

“Opal Connect is a new ticketing solution that aims to provide an integrated and convenient experience for customers through one trusted digital account,” said a Transport for NSW spokesperson.

Opal Connect links customers between different modes of transport through one account, connected to a credit or debit card Customers can use this Opal Connect account to sign in to different transport operator’s apps to book and pay for their travel.

It has the potential to become a subscription service, with bundled transport options.

“Into the future, Opal Connect has the capability to become a one stop shop for all transport transactions and information, whether it is public transport, rideshare, taxis, parking and even tolling,” said the spokesperson.

“Our goal is to make this key part of the journey as simple and integrated as possible. This first stage of Opal Connect provides another incentive to leave the car at home and enjoy a ride on our new, state of the art Metro system.”

Transport for NSW has worked in partnership with Cooee Busways, MetroConnect, Via Technologies and Swat Mobile to integrate this new technology into On Demand apps.