Supply chain planning and optimisation specialist Quintiq will help Sydney Trains develop and operate dynamic timetabling at the operator’s future Rail Operations Centre at Green Square.
Under a new contract announced on July 26, Sydney Trains will use Quintiq’s solutions to provide computerised decision support for monitoring service disruptions.
The technology will be applied across the Sydney Trains metropolitan network.
Currently in its design stage, the $276 million Rail Operations Centre (ROC) is being built with the intention of minimising delays, and ensuring better and faster information for customers when incidents occur.
Quintiq chief executive Rob van Egmond said the company was “thrilled” to be part of the project.
“Together, we’re creating an efficient train network system that enhances customer satisfaction through Quintiq’s solutions in optimal disruption management,” he said.
“A mission-critical system such as the day of operations timetable system requires a strong foundation of trust and commitment from both parties.
“This further solidifies our position as leaders in the industry.”
While not exclusive to the rail sector, Quintiq has worked for rail operators in the past. The firm has worked with Queensland Rail, along with London Underground, and NTV in Italy.
Sydney Trains’ executive director of future network delivery Tony Eid said the ROC would modernise how the city’s rail network was controlled.
“At the moment Sydney Trains manages the trains and tracks, responds to incidents, communicates with customers and monitors their safety from different locations and in different ways,” Eid said.
“The ROC will bring all staff involved in moving and controlling trains together in a centralised and coordinated way.
“Quintiq offers us innovative network optimisation technology that will provide support for our train controllers and signallers in recovering from disruptions on our train network.
“The technology includes an electronic train graph and will help to minimise the disruption and reduce consequential delays.”