Friday 20th Sep, 2019

Sydney Trains brings carriage occupancy indicators to stations

Waratah Series 2 train. Source: Downer EDI

Commuters at certain Sydney rail stations will now be able to see how crowded trains are in advance thanks to the introduction of occupancy indicator screens.

The indicator screens will indicate carriages with seats, standing room only carriages and completely full carriages using a colour-coding system. Red indicates that a carriage is full, amber indicates standing room only and green means that seats are still available.

The data is determined by weight sensors on the carriages that can indicate how many commuters are in each carriage and where spaces are still available. The technology is now brand new, but it is the first time the data has been made available at stations. Commuters previously had to access the data through the Transport for NSW Trip Planner (which launched in May last year), or other travel apps such as TripView, TripGo and Transport for NSW’s Opal app.

“The carriage capacity indicator has been available on real-time apps for more than a year and it has proven to be a great way for customers to quickly find out where seats are available on a train,” said NSW Minister for Transport Andrew Constance.

The station displays are currently usable at stops with Waratah trains, including the T1 North Shore and Western Lines. The system is one of several implementations being made at certain stations in preparation for the launch of Sydney Metro’s North West line on May 26.

The 36km North West line, which started construction in 2011, will run across 13 stations from Tallawong to Chatswood.

“When Metro opens in a week people are going to have to adjust to a whole new way of getting around Sydney, including transferring onto the existing rail network at Chatswood to get into the city,” Constance said.

“These capacity indicators will help passengers know where to go on the platform to get onto the train quickly and easily.”

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