Rail information is included in DP World Australia (DPWA)’s new Customer Portal, which displays live data from the container stevedore’s Terminal Operating System.
Customers at DPWA’s terminals in Brisbane, Fremantle, Melbourne and Sydney can search for performance data across multiple terminals and dashboards will display key performance indicators for DPWA’s container, vessel and road operations.
The system will provide the live status of slot utilisation each day, showing road transport slots that are available at each terminal and in each zone.
“As well as the access to live updates on container, vessel, road and rail information, customers will have instant access to invoices,” Max Kruse, DPWA’s chief commercial operator said at the launch event in Sydney this week.
“We now have access to a wider range of information than ever before,” he said.
“We would like to share it with our customers and stakeholders. It provides DP World Australia with a strong competitive advantage.”
At the Victorian Transport Authority’s Port Outlook seminar in Melbourne recently, Kruse told delegates that the new customer portal will be updated every 10 seconds. And, he said that data representing the container turn-around times and container per truck ratios spanning the last eight hours, will be available to customers.
The new portal will replace the existing DP World Australia Portal currently hosted externally, and will be available to all DPWA’s customers and supply chain partners.
A mobile version is in development.
This article originally appeared in Rail Express sister publication, Lloyd’s List Australia.
