Operations & Maintenance, Passenger Rail

Return of cash handling for V/Line

V/Line staff and coach drivers operating V/Line branded services except for the myki bus network will start accepting cash as payment from Monday, 18 October.
V/Line will also resume on-board catering on most services from that date.

Passengers will be able to use cash again to top up their myki at public transport offices or to buy a ticket on buses that don’t use myki.

For ease and convenience, payment with debit or credit is still preferred.

Customers can also use various other options to purchase a ticket. 

  • Mobile myki: Users who have an android phone may be able to download the mobile myki app. When they top up with mobile myki using a credit or debit card, the balance is available instantly. 
  • Online: Commuters don’t need to register in order to top up a myki online at ptv.vic.gov.au/myki, but should top up 90 minutes prior to travel. 
  • Auto top up:  The myki can be linked to credit or debit cards so that the myki can be automatically topped up when the balance reaches a nominated amount. 
  • Retail Agent:  Top-ups can be done at a range of retail agents across Melbourne, including 7-Eleven stores. 
  • Railway Stations: myki machines are available at railway stations. 
  • Major Interchanges: Many major bus interchanges have myki machines. 
  • By Telephone: Call 1800 800 007 to top up by telephone 
  • For frequent travellers, a myki Pass may be the best option. 

More reading

Catering returns for V/Line

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