Monday 21st Jan, 2019

Real-time train occupancy data to be shared with passengers


Sydney Trains passengers will be able to choose their carriage based on real-time train occupancy data, in what NSW premier Gladys Berejiklian says is an Australian first.

Sydney’s Waratah trainsets have been kitted out with technology to enable data which will inform more than 600,000 customer trips each day.

Using the average weight of a Sydney Trains passenger (a figure the Government hasn’t shared publicly), the weighing technology translates carriage data to travel apps like TripView, NextThere, Anytrip, TripGo and Transport for NSW’s Opal Travel App.

“Since 2016, customers have had access to bus occupancy data to help choose the right service for them. Now train customers can see how full their train is before it arrives,” Berejiklian said.

“Transport is no longer just about infrastructure but also about embracing technology to provide the best services possible for our customers. Only a handful of transport networks around the world offer this type of service.”

Transport minister Andrew Constance said passengers were encouraged to actively use their smartphones to choose emptier carriages on their commute.

“For customers who commute home from Wynyard to Penrith, for example, getting a seat can be a major factor in deciding which carriage to board,” he said.

“Letting customers know which services might be full or which carriages still have seats will make commuting choices easier and help ease congestion.”

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