Queensland Rail (QR) has expressed concerns over allegations of bullying, harassment and intimidation within the organisation, and called on affected employees to provide details.
A QR spokesman said every complaint of this nature was investigated thoroughly through its complaints process and the relevant action carried out.
“In the last three years, there were three complaints classed as bullying or harassment at the Rail Management Centre and the appropriate action was taken,” he said.
He said that as an example of the Queensland Rail commitment to zero-tolerance of bullying in the workplace, all employees at the Bowen Hills Rail Management Centre were engaged directly by senior management, reminded of the zero-tolerance approach and encouraged to report inappropriate behaviour.
This can be done through several channels (including anonymous options and external independent bodies).
“We are proud to promote a respectful and inclusive workplace,” the spokesman said.
Queensland Rail has implemented the following strategies:
- QR Respect ‘Signal Respect’ campaign: Record it, report it, don’t support it.
- Strengthening bullying and harassment procedures
- Establishment of ‘Safe Station’ – improvements to reporting, support and complaints triage
- Appointment of a Chief Mental Health Officer with a focus on psychological safety in the workplace
- QR Engage surveys. Debriefs are currently underway and should anything be raised, it will be addressed.
“Queensland Rail, like any large employer, continues to implement policies, procedures and processes to ensure all staff behave in a professional and respectful way, consistent with society’s modern standards,” the spokesman said.
