Passenger Rail, Research & Development, Safety, Standards & Regulation

Queensland assembles 8-expert panel to review transport fares

Queensland Rail passenger train - photo QLD Matt

The Palaszczuk Government has appointed a taskforce of eight public transport experts to conduct a comprehensive review of TransLink’s fare structure in South East Queensland.

Queensland deputy premier and transport minister Jackie Trad said the move delivers on the Labor Party’s commitment to review the public transport fare system to improve affordability and boost patronage.

“The Fare Review will form the basis of a new fare strategy in South East Queensland to increase the rate of public transport patronage while also ensuring a sustainable fare revenue stream to allow the network to grow,” Trad said.

The transport minister says public transport patronage in South East Queensland declined by two-million trips under the former LNP Government.

“The Palaszczuk Government is committed to restoring confidence in our public transport system and encouraging more people to choose to travel by bus, rail, ferry or light rail to get to their destination.

“We recognise that affordability is perceived to be a barrier to growing patronage on the public transport network, and the Fare Review will work to address this ongoing challenge to create a fairer system.”

Members of the fare review taskforce are as follows:


Neil Cagney, managing director, MRCagney (Chair)

Cagney has more than 40 years’ experience in transport management and engineering expertise. He leads transport consultancy MRCagney and has been the head of Brisbane Transport.

Neil Scales, director-general, Department of Transport and Main Roads

Scales has almost 43 years’ transport experience. Prior to joining the Queensland public service, he led the transport authority for Merseyside in the north of England. He has received an Officer of the Most Excellent Order of the British Empire (OBE) for services to public transport.

Trent Zimmerman, deputy chief executive, Tourism and Transport Forum

Zimmerman has 20 years’ experience in local, state and federal government. He is deputy CEO of TTF and has led much of TTF’s transport policy development, the peak industry group for Australian tourism, transport and aviation sectors.

Mark Tucker-Evans, chief executive, COTA Queensland

Tucker-Evans has held CEO roles with research, media, industry and professional associations in New South Wales and Queensland. He represents COTA Queensland on a number of roundtables and forums in the State. COTA Australia is a national organisation representing the rights, needs and interests of older Australians.

Jarrett Walker, consultant, Jarrett Walker and Associates

Walker is an international consultant in public transit network design and policy, based in Portland, Oregon. He has 20 years’ experience working with government on major planning projects in cities and towns across North America, Australia, and New Zealand. He is the author of Human Transit: How clearer thinking about public transit can enrich our communities and our lives.

Dr Matthew Burke, associate professor, Griffith University

Burke is deputy director and an Australian Research Council future fellow at Griffith University’s Urban Research Program. He coordinates most of Griffith’s transport research and currently leads large research grants exploring light rail, transport and land use relationships, and the funding and financing of urban transport. He has previous experience as a transport planner at Commonwealth and state government level.

Robert Dow, administrator, Rail Back on Track

Dow is the Spokesman and Administrator for Rail Back on Track, an organisation who provides a forum to promote and lobby Australian Governments to use railway transportation and public and active transport for the benefit of all Australians.

Sharon Boyce, chair, Queensland Disability Advisory Council, and regional chair, South West Regional Disability Advisory Council

Boyce runs an experiential educational consultancy practice ‘Discovering Disability & Diversity’ and won the Australian Human Rights Award for Individuals 2008 for this initiative. She is a professional member on a number of boards and councils in Queensland.


Minister Trad said the eight representatives on the taskforce included industry-leading public transport experts and representatives from key local user groups.

“The members of the taskforce who will lead the review of fares in South East Queensland bring a wealth of global and local transport knowledge and experience to the table,” Trad said.

“Members of the taskforce are eminently qualified to drive the review and come from varied backgrounds in public transport management and research, ticketing systems, tourism, and advocacy group representation, with many experienced in leading global transport organisations working across public and private sectors.

“Key local advocacy and user groups are also represented on the taskforce, to ensure it is equipped with a solid understanding of our local context and needs of transport users in South East Queensland, including seniors and those living with disabilities.”