Tuesday 27th Oct, 2020

Performance figures in May outstrip April records in Victoria

Melbourne Metro Train. Photo: Creative Commons / Zed Fitzhume
Photo: Creative Commons / Zed Fitzhume

The performance and punctuality of Victoria’s rail transport network improved again in May.

With April seeing some of the highest figures for on-time running and availability, May’s results were a step further.

Across all metrics except for tram reliability figures were higher in May than in April.

According to Metro Trains Melbourne, these figures were the result of a quieter network in May due to work from home restrictions imposed due to coronavirus (COVID-19). Patronage across the network decreased in May.

“We’re always striving to do better and this focus will support us as trains return to more normal patronage levels,” said a Metro spokesperson.

Train services in May were on time 96.2 per cent of the time, while 94.3 per cent of trams were on time and 92.8 per cent of regional trains were on time.

For reliability, 99.1 per cent of scheduled train services were delivered in May, while 98.6 tram services were delivered and 97.4 per cent of regional trains were delivered.

For V/Line services, the most reliable short distance line was the Seymour line, while the most punctual were services on the Geelong line. On the long distance lines, all Swan Hill & Echuca and Bairnsdale services were delivered, while services on the Warrnambool line were the most punctual.

Delays caused by people getting on and off services dropped due to fewer people on the Melbourne network, while trespassing and vandalism also fell.

With some restrictions in Victoria beginning to ease, transport operators are asking passengers to keep each other safe.

“Our priority is improving performance and delivering a reliable service for those who depend on our trains, so they can get to where they need to go,” said a Metro spokesperson.

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