Passenger Rail

Passenger services begin to return to normal operations

Wellington

As the threat of coronavirus (COVID-19) eases, passenger rail operations are beginning to return to normal levels of service, however with some changes.

In New Zealand, where Prime Minister Jacinda Ardern announced that the country was COVID free on Monday June 8, rail passenger operators in Auckland and Wellington have returned to normal service.

This has meant that in both cities, there is no longer any need for physical distancing on trains and the wider transport network.

Both cities, however, have made changes to how fares are collected.

In Wellington, where fares were suspended, fares will be reintroduced on July 1, said operator Metlink general manager Scott Gallacher.

“Reintroducing fares in July makes sense following New Zealand’s excellent response to COVID-19 and the recent removal of physical distancing measures under alert level 1. Our passengers, drivers, staff on trains and at station kiosks can now safely and confidently interact again.”

Hygiene practices will continue, and passengers are still being encouraged to use contactless payments wherever possible, instead of cash.

Chair of Greater Wellington’s transport committee Roger Blakeley thanked public transport workers for their service during COVID-19.

“As a public transport user myself, it’s been fantastic to see cleaners, engineers, mechanics, drivers, ambassadors, communications and operations staff, union reps and many more people behind the scenes coming together to keep public transport running as an essential service.”

In Auckland, a 30 per cent fare discount is available to encourage passengers to travel outside of peak hours. The discount runs from 9am to 3pm and after 6.30pm on weekday. The discount is available to those using the AT HOP card.

In Queensland, discounts of up to 60 per cent are available for long-distance train travel.

Transport and Main Roads Minister Mark Bailey encouraged Queenslanders to use rail to explore the state.

“To celebrate long-distance services being reinstated, the Queensland Escape sale means Queenslanders are good to go with huge price discounts to support them to get out of the house, jump on a train and explore our great state,” he said.

Social distancing on these services would continue, as will heightened cleaning regimes. Extra services will start from June 13, with another increase for the school holidays on June 26.

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