Passenger Rail, Safety, Standards & Regulation

New Zealand limits capacity as public transport returns to schedule

Public transport is returning to normal in New Zealand, however capacity will be limited on services.

To maintain physical distancing when the country enters level 2 restrictions, rail operators are reducing and enforcing capacity limits.

Standing will not be allowed on Auckland and Wellington trains, with Auckland running at about 43 per cent of normal passenger capacity while operating normal schedules, while in Wellington trains will be carrying 30 per cent of their regular load.

Passengers are being advised that they may not be able to catch their regular service.

“Physical distancing and no standing means our fleets will still be operating below their maximum seated load and we thank passengers for their patience and understanding if they are unable to catch their first choice bus, train or ferry,” said Scott Gallacher, general manager of Metlink, Wellington’s public transport operator.

In Auckland, the AT Mobile app will inform passengers how many people are on a train, to know if there is space to board. People who must travel are also being encouraged to take public transport outside of peak hours, when possible, and employers are being asked to stagger their return to work plans.

Extra cleaning and hygiene practices are continuing across public transport as well as public communication practices to inform travellers of the new requirements.

“Please remember to keep up with physical distancing and the heightened hygiene focus which we have learned over recent months,” said Auckland Mayor Phil Goff.

“And we need, all of us, to avoid any behaviour which might increase the risk of transmitting COVID-19. The last thing we want is to have to return to Level 3 or Level 4 lockdown.”

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