light rail, Passenger Rail

Metro Trains improves on performance figures in September

Metro Trains Melbourne has once again beat performance target records during September.

During the month, 99.4 per cent of scheduled services were delivered, and 97.6 per cent were on time.

A spokesperson for Metro said the operator was continuing to provide services during Melbourne’s lockdown for essential workers.

“The coronavirus pandemic hasn’t changed our commitment to delivering the best service for our passengers. We are always striving to improve our performance and run the safe and efficient services that Melburnians deserve.”

Performance figures were helped by fewer trespassers in September than in previous months and fewer weather-related incidents. Strong winds caused a tree to fall across rail lines on September 2, however, which delayed 81 trains.

Performance figures for Yarra Trams were also above target, with 98.5 per cent of services delivered and 95.7 per cent on time.

During September, renewal project on the tram network included upgrades to Glenferrie and Malvern roads and upgrade works along St Kilda light rail began.

During Melbourne’s second lockdown, beginning in August, night tram services were suspended, however Yarra Trams stated that the operator was working towards the resumption of these services while prioritising passenger and staff safety as restrictions begin to be lifted.

For regional operator V/Line, punctuality in September dipped from a high in August. 96.2 per cent of services were on time while 96.4 were on time in August. Reliability figures improved however, with 96.8 per cent of services delivered in September, compared to 96.6 per cent in August.

These figures were partly impacted by the closure of the Albury-Wodonga line where coaches have replaced trains since July.

Across the short distance network, services on the Seymour Line were the most reliable, while services on the Geelong Line were the most punctual. On the long distance lines, the Bairnsdale Line was the most reliable and the Swan Hill & Echuca line was the most punctual.

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