Sydney Metro reaffirms safety and reliability

Sydney Metro has emphasised its mission to to deliver safe and reliable journeys for customers who rely on public transport services in North West Sydney.

Since the historic opening of Australia’s first driverless metro in 2019, the Metro North West Line, operated by Metro Trains Sydney, has delivered more than 42 million customer journeys and has retained an overall customer satisfaction index of 98 per cent.

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It’s a bird, it’s a plane .. it’s Storm Man

Metro Trains and Melbourne Storm have joined forces to encourage more fans to use public transport getting to AAMI Park for the remainder of the 2022 NRL season.

Metro Trains chief executive officer Raymond O’Flaherty and Storm chief executive officer Justin Rodski announced the partnership at Richmond Station, revealing exciting opportunities for fans to be involved in the new partnership.

Pop-up activations at train stations across the Metro Train network will give people the chance to win free double passes to matches, along with a signed jersey and other free giveaways before they make their daily commute.

O’Flaherty, said Metro runs extra services to the nearest train station whenever a major NRL match is played, which means there’s always plenty of services to get people there.

Rodski said a recent member survey showed many were still yet to attend games this season.

“It has been great to see so many Storm members and fans at AAMI Park in the first six home matches this season,” he said.

“We know a large number of our members and fans use public transport to get to AAMI Park to watch Storm play, but we also know that there are many of our members who are still hesitant to come to matches post-COVID.

“The train is safe, easy and affordable, and it is the fastest way in and out of the sports precinct around AAMI Park.
“This new partnership with Metro Trains will not only give more people the chance to see Storm at AAMI Park but also provide travellers with up-to-date information about times and frequency of public transport.”

Victorian Government Minister for Public Transport, Ben Carroll, said everyone heading to the NRL was encouraged to use public transport.

“With more services than ever before, it’s the easiest option to make sure you don’t miss any of the action,” he said.

Wanted: drivers for Metro Tunnel

More than 100 new drivers are now being recruited to operate additional train services when Melbourne’s new Metro Tunnel opens a year ahead of schedule in 2025.

Up to 120 new drivers will undergo an intensive 44-week training program to ensure they’re ready to operate the 65 new and bigger trains that will run through the Metro Tunnel.  Training includes a mix of classroom, practical and on-the-job training, where the trainee drivers are accompanied by a trainer while operating passenger services.

As with any new infrastructure, additional training will be provided to qualified drivers to allow them to drive in the new tunnels. This will include training on the project’s next-generation signalling system and the use of platform screen doors – a Victorian first.

Recruitment for up to 180 operational staff including driver trainers, line and system controllers, signallers and signal maintenance technicians is also underway.

Work has also started on helping passengers navigate the new network, with the development of new network maps and marketing and communications materials to support customer journeys.

Construction on the Metro Tunnel is progressing well, with crews preparing for the start of track laying in the new twin tunnels in the coming months. Some 20 of the 65 new high-capacity trains are already running on the network and test trains will start running through the tunnels next year.

Tracks will be laid at State Library Station in coming weeks, working towards the western tunnel entrance in Kensington. Once that section is completed, they will return to State Library Station and continue laying rail towards the eastern tunnel entrance in South Yarra.

The Metro Tunnel will slash travel times by up to 50 minutes day and create capacity for more than a half a million extra passengers each week in the peak by creating a new end-to-end rail line from Sunbury in the west to Cranbourne/Pakenham in the south-east, with bigger and better trains, and five new underground stations.

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Premier Daniel Andrews said test trains would running on the Metro Tunnel next year, “and we need more than a hundred drivers to be ready when we open a year ahead of schedule”.

Minister for Transport Infrastructure Jacinta Allan said the Metro Tunnel would transform the city’s rail network by creating a new end-to-end rail line from Sunbury to Cranbourne and Pakenham, with bigger and better trains and five new stations.