Rail industry news (Australia, New Zealand), Passenger Accessibility, Passenger Rail, Industry Infrastructure, Industry Safety, Social Governance and Inclusion

Fillers help CRR passengers mind the gap

CRR fillers

Rubber fillers installed on platforms at the first station completed as part of Cross River Rail (CRR) works is just one example already demonstrating the project’s commitment to accessibility and creating a legacy of inclusive design.

Yeronga is the first station on the Queensland Rail network with the new feature – also referred to as “rubber fingers” – to reduce the gap between the platform and trains.

The CRR fillers make it easier for people to board or disembark trains, especially customers with accessibility needs, significantly reducing the likelihood of slipping between the train and platform.

New CRR above-ground stations will include a range of other accessibility innovations and features, including braille and tactile station maps, through lifts, accessible parking, hearing loops and even full-length mirrors in bathrooms rather than at waist height.

Meanwhile, lessons learned through delivering the above ground stations will inform final designs for the underground stations, which are already set to benefit from features such as braille and tactile signage, high contrast surfaces and coat hooks in amenities installed at waist height for wheelchair users.

The project’s Accessibility Reference Group (ARG) has played a key role in station design, through regular meetings, site visits and feedback since May 2020.

The group is made up of representatives from the disability sector and individuals with lived experience across a range of areas, including physical, cognitive, sensory, life stage and situational disabilities.

ARG member David Saxberg said it was important for people with lived experience of disability to have in station design.

“I’ve have been totally blind since the age of seven, and features like the platform gap filler will be hugely beneficial – not just for me, but for everyone,” he said.

“The purpose of the Accessibility Reference Group is to ensure that any accessibility issues are addressed in a collaborative way so the whole experience works for everyone.

“My ambition is that Cross River Rail’s stations both above and underground are accessible and inclusive for all.”