From humble beginnings in 2018 with a team of two, the infrastructure division of Donald Cant Watts Corke (DCWC) has expanded to now consist of more than 12 experienced advisors, and has developed infrastructure expertise in offices across Australia.
During that time, the company has played a vital role in Australia’s infrastructure investment program, working on high profile projects such as the Perth Airport Development, Melbourne Metro Underground, North East Link, the new Western Sydney Airport, Inland Rail and Circular Quay Precinct Development.
In addition, it has not shied away from complex projects such as the Sydney Trains Technology Upgrade, Wilkins Aerodrome and Casey/Davis Ski Landing Areas Facilities, and the Marinus Link Project.
DCWC infrastructure managing director Peter Gill said that over the past five years, the company had sought to ensure its clients weren’t just provided lip service.
“Instead they get a bespoke project journey where they feel valued, understood, and ultimately comfortable with our direction,” he said.
“Our services have been highly valued in areas of cost and risk management, technical advisory, facilities management, escalation advice by sector and commodity, and benchmarking of operations by industry.
“It is my pleasure to work with experienced advisers who work hard to raise the bar and evolve with our ever-changing industry. In doing so, they devise new ways of improving our overall service to clients, continually building on high standards year on year.”
Gill said the company’s success has been based on seven key areas of focus:
- Reporting: Providing comprehensive reports with every project, ensuring the ongoing trust of clients eager to feel involved in all aspects of their project.
- Genuine Director Involvement: Directors take the time to undergo and facilitate key training exercises, mentor staff, and ensure the quality of product.
- Care: Engaging in targeted and effective conversations with clients throughout the project timeline, right up to delivery of the final product.
- Client Journey: Guiding clients on the project journey, familiarising ourselves with their expectations, and establishing effective communication to prevent any unexpected surprises.
- Added Value: Looking beyond the documentation to challenge design, constructability, and standards.
- Enhanced Standard: Adding value to clients’ standards by advising on forms of contract and delivery models.
- Leadership Offering: Providing the right people with the right experience to magnify each unique service offering.
“Facing a future of a volatile market, we need to be agile and dynamic – responding to challenges not only swiftly, but effectively and with deep commitment to our clients’ needs,” Gill said.
“The predicaments we will face of global market challenges, shifting client needs, and in how our specific profession is perceived, should all be seen as opportunities – opportunities to challenge old-fashioned ways of thinking about our industry, and re-evaluate and enhance how we deliver the best results for our clients.”
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